Solution Factory

Managed & Professional Services

The market is demanding a services approach. You know that as well as we do.

It is not only a trend, it is a contemporary reality that your customers want to know in detail what a specific service solution will cost them per user per month. They want clarity and transparency, they want an all-in price per month. This asks for you to move from a CAPEX to an OPEX model, and this transition might come with some big upfront investments while your earnings are long-term.
To support our partners Tech Data developed a broad portfolio of services that can be tailored to your offering and that are accessible for all company sizes.

Let's talk about services

Smoothen your transition
to services

Develop or expand your services portfolio with Tech Data and gain the knowledge and training to transform your business into a services-oriented company.

Installation, monitoring & management

Pick and choose the service your customer demands. We can provide installation, monitoring and management services, for the full environment stack up till the application layer.

Quick ROI & recurring revenue streams

Adding inhouse developed services to your portfolio normally asks for an upfront investment, regardless of the scale, and doesn't give you an immediate return on that investement. Take the service you need from Tech Data, so you don’t need the investment and you can create recurring revenue straight away.

Competitive
pricing

Buy our services at a very competitive price, adapted to the local market. This allows you to take enough margin and at the same time make the services available to your customers at a reasonable price.

Build your own capabilities
over time

No lock-in! Take on services from our portfolio for as long as you want. Or you might want to use it to buy time while learning and preparing to incorporate the service inhouse. We support you along the way with technical training on the job.

You serve your customer,
we serve you

As a distributor, we are an orchestrator in the channel market. We provide you with the knowledge and support you need, without the intention of selling to the end-customers. Contracts are made accordingly.

Professional Services

Professional services are services you deliver to your customer that are short-term. The service has a limited lead time and what you’ll need is mainly people and tools. Examples are:

Installation and configuration services

  • Provided on a local level, delivered on a global scale
  • Multi-vendor
  • Datacenter, network and security
  • Services from field service to configuration

Auditing

  • Architecture design review
  • Cloud readiness assessment
  • Compliance audit
  • Security Assessments: PEN-test, IT/OT vulnerability assessments,…
A services approach

Managed Services

A services approach

Our managed services are a care center for datacenter, network, security and public cloud. Choose the components you need to cover all aspects of a managed services offering or operations team. Examples are:

Monitoring

  • Monitor the vital elements of the IT environment
  • Price per device
  • 24/7
  • Real-time alerts and dashboard
  • Monthly reporting & trend analysis

Managed

  • Tailormade offering: management for full IT environment or based on SOP (Standart Operations Procedures)
  • Keep the IT environment running at all time: configuration and updates, incident management, perfomance measurements, root-cause analysis,…
  • Vendor / RMA management

End-user service desk

  • 24/7
  • In multiple languages

AS Services in Refresh

AS Services in Refresh

AS Services in Refresh

AS Services in Refresh